Always conflicts between iMac and iPad (with OmniPresence)

OmniOutliner
#1

Hi all.

What am I doing wrong? Or what am I not doing right?

Everytime I edit a document, almost, I end up with two documents with a title of XXX (conflict from xxx on xxx-iMac). I also have one with (conflict 2 from…)

When I got the iPad version of OO, I created a folder on the iMac, named OmniPresence, as per the instructions.

Now, this particular document (I’ve had the same problem with every document that I put in that folder, but let’s use this one document because the problem just occured with it) I did edit on the iMac this morning. Then saved, then closed the document. I did not close OO, but that should have no impact whatsoever on the problem: the document in question was saved then closed.

Later on, I open the document on the iPad to keep adding to it. After a while, I noticed that the name said “conflict 2 from…”.

Sure enough, there are now two documents in the OmniPresence folder on the iMac.

Question 1: What am I doing wrong? (Surely, it’s not OO that has a problem, it’s got to be me, right?)
Question 2: At this point, what am I supposed to do in order not to lose this afternoon’s data, nor this morning’s data???

Thanks.

#2

Sorry you’re having so much trouble. From your description, that should not be creating conflicts. Please email support so we can help you sort this issue out. Thanks!

#3

Frequently happens to me, too. No idea why. Very frustrating.

#4

Yeah, this is big issue for me as well. I can’t use ios app as it only messes outlines up.

#5

Hi all.

Today, I just have to add information in my document (but there are two, of course). I look at them in detail and not one of them contains the whole information. Some bits, present in one document, are absent in the other “version”. And vice-versa! As if two people had been working in the document at the same time, which is impossible: I’m the only user.

I’m sending an email to support. But what can they do?

Will keep you posted if new information develops.