Syncing OmniPresence

OmniPresence app reports:

“Cannot start sync”
“Unable to lock account”

No idea what this means or how to get sync working again. As far as I can tell OmniFocus is syncing across devices but OmniOutliner through OmniPresence is not.


As a reminder—if you’re having trouble with sync, and if you haven’t already, please send us an email at and we’d be happy to troubleshoot this further with you. The forums are a great place for community discussion, but if you’re having a problem with our software, the best way for us to provide technical assistance in a timely manner would be over email.

Thank you!