iPad Pro 12.9” running iOS 10.3.2, OmniGraffle 2.8.2.
MacBook Pro retina 2015 running MacOS 10.12.5, OmniGraffle 7.3.1 downloaded and activated as the Trial Version (although in the About panel it says “OmniGraffle Pro Upgrade is installed. Thanks!”).
This happens on all documents, even a simple test document created from scratch just now (one box, red) on the iPad, synced to MacBook Pro using OmniPresence, and now I want to reopen the document on my iPad, and I get this message:
“Some features of this document are unavailable on this device. This document was created with a newer version of OmniGraffle than the one you are using. Parts of this document may not be displayed correctly, and if you save fro this version of OmniGraffle you may lose those features of this document that only work in newer versions. Continue Anyway[?]/Cancel.”
I am running the latest OS on both devices and the latest available version of OmniGraffle on both devices. Why am I getting this error message every time I reopen a document on my iPad?
I’ve already emailed support. I’m posting in the forums because it’s a holiday today and as a consequence I know they are unlikely to respond until Wednesday or Thursday and I want to continue working on a much more important document than the test document referenced above.
Thanks for any info.