Been using daily basis OG Mac since ages and running 7.12.1 (v198.5.0) on Imac 2014 with 10.14.6 OS
When working a file all data -> images, texts etc har disappeared and there is only white space on every canvas
Its contains 55 canvas with a still size of 35 MB using Omnisync
What could be the problem and how to solve?
I had a spare copy of my file on my Macbook Pro that had not been synced
Just checking (because I have done it) do you have the layers visible?
Yes and checked other, still a white out
If you go to the Canvas properties, can you display a grid?
Aside: have you been using 7.12.1 a lot? Do you have an older version (either 7.10 or 7.11) you can try and see if anything changes?
Getting beyond my level and may have to go to tech support.
Tried with OG 6 and it works with 1 backup files
Will keep a close I on this from now one and make shure to allways make back-up allt the time
Thanks for help
If you still have a copy of the file that doesn’t display anything and are willing to share it, we would love to take a look at it to see what’s gong on. Please email us directly at email@example.com. Thanks!