Blank file and pages


#1

Hi
Been using daily basis OG Mac since ages and running 7.12.1 (v198.5.0) on Imac 2014 with 10.14.6 OS
When working a file all data -> images, texts etc har disappeared and there is only white space on every canvas
Its contains 55 canvas with a still size of 35 MB using Omnisync

What could be the problem and how to solve?

I had a spare copy of my file on my Macbook Pro that had not been synced

Björn
Stockholm
Sweden


#2

Just checking (because I have done it) do you have the layers visible?


#3

Yes and checked other, still a white out


#4

If you go to the Canvas properties, can you display a grid?

Aside: have you been using 7.12.1 a lot? Do you have an older version (either 7.10 or 7.11) you can try and see if anything changes?

Getting beyond my level and may have to go to tech support.


#5

Tried with OG 6 and it works with 1 backup files
Will keep a close I on this from now one and make shure to allways make back-up allt the time
Thanks for help


#6

If you still have a copy of the file that doesn’t display anything and are willing to share it, we would love to take a look at it to see what’s gong on. Please email us directly at omnigraffle@omnigroup.com. Thanks!