Clipping shortcut doesn't work for me

Hi everyone! I’ve been using Omnifocus for many years now and I never felt the need to create a clipping shortcut to gather some web links, but, when yesterday I tried to do it, it never worked: every time I clicked on the dedicated button, OF Help comes up, as on the pictures below. I searched if any other app could use the same shortcut, in case there would be some conflict, but there is none. My OF version i : 2.12.2 (v113.41 r308135). So, how could I do it? Thanks for your help!

Sorry to hear about the trouble. We have some troubleshooting steps that could help at If those steps do not resolve the problem, feel free to contact us at and we will be glad to help look into this with you.