I had been under the impression that OW was pretty much abandonware, and then today I clicked on Check For Updates. I put my G4 iMac running Tiger out to pasture a month ago in favor of a new Mac Mini running Mavericks.
I paid for OW in November 2006 and used it as my primary browser for years. I LOVE the side tabs—this was the killer feature that made me adopt OW. I also like that I can tweak the settings for different sites. But I’ve also become very frustrated by an ongoing bug. Starting in October 2008, OW would fail to paginate properly when printing a hard copy from some websites. I could fix this by trashing my plist, but that meant losing my autofill data. I’ve reported this bug a number of times over the years, and it’s never been fixed. At one point I also suggested to the support ninjas that autofill data should be put in its own dedicated file so it wouldn’t be lost when the plist is trashed.
I put in some time as a contract software tester 20 years ago, so I know that fixing bugs isn’t a matter of waving a magic wand, but IMO fixing bugs is in a developer’s job description. This is a pretty annoying bug, which I imagine affects other users also. OW was paid at the time I reported the bug, and as I said, I paid for OW. As mbert says, if you take money, you need to offer support. I don’t want to be rude, but if I sound a little testy on this issue, I am.
I recently paid for upgrade licenses for several apps. I bought a $50 lifetime license for the MailMate mail client—haven’t had the time to set it up yet—when I could have continued with Apple Mail for free:
I’d be willing to pay over again for OW 6.0, but I’d want some assurance that bugs would be fixed. Thank you.