Forever Spinning Beach Ball Freeze Upon Export

Hi. I have a 8gig RAM Macbook Pro 2009 17" running 10.10.1 Yosemite with Omnigraffle 6.1
When I try to export a canvas to png, I get the spinning beach ball of death about 50% of the time.
It seems that saving the onmigraffle file before trying to export makes the spinning beach ball all but certain.
No other application (Photoshop, Illustrator, Webstorm, Apple Apps) I use does this. Unique to Omnigraffle :(

Any ideas how to fix this?


We’ve seen similar issues with OmniOutliner exporting for customers who use the program Default Folder X. Do you have that app installed?

No also . I have have no third party system extensions either
Any ideas?

Sorry, I don’t, but our Support Humans might! Please send an email to describing the behavior you’re seeing, and they’ll send you instructions to collect information that can help diagnose the issue.

Yes, I do have Default Folder installed. Any adjustments I can make so things go faster with exporting with OO?

Hi @mitchellm! Make sure you have the latest version of Default Folder X installed. Also make sure there aren’t any leftovers from old versions hanging out in ~/Library/Scripting Additions or /Library/Scripting Additions.

KyleS: Thanks, will do! I’ve just updated DefaultFolder.

I have Omnigraffle 6.6.1 (v169.20 r267128) installed in OS 10.11.6 and have the same problem. When I try to export a .graffle the program freezes and becomes unresponsive.

How can I solve that please?