Import makes PNG transparent


#1

Hey there,

I have a graphic I export from Adobe Illustrator with no transparency except of the background. How you can see in the screenshots, Illustrator, Photoshop and macOS not making the graphic within the PNG transparent, just the background. When I import this PNG into OmniGraffle, the object is suddenly transparent. What am I doing wrong? I asked a graphic person in my company the graphic itself it causing it, and he said it has to be OmniGraffle. Can you help?

Best regards from Germany!


Unfortunately I just can add one picture per post!
How you can see, the object is transparent. It shouldn’t.


#2

Hmm… How are you importing the graphic? (I don’t work with PNGs much).

Have you tried opening in Preview, then “Copy”, go to OG, and “Paste?”

Much of the stuff I do I use the MacOS clipboard for moving graphics.

FWIW, I think you can upload more than one graphic but only one at a time. For each one you have to start back at “Upload.”


#3

Please email us an example image so that we can take a look from Contact Omni. We are glad to help.

Thanks,
Lanette