Well, first let me say, I have been using OG for decades. Second, up to about 2007, I used to get Support from Omni. Since then, they do not provide support, they provide reasons for not providing support. They could not do a single thing with the OG 5 bugs. OG 6 is a total disaster, the OG 5 bug list squared. And now with OG 7 they openly advertise that they are getting the user community to perform their unit and integrity testing for them. So they have lost it as a software company. The company that built itself on OG 4, and the one that selfies its builds, are from different planets.
Now for the Auto-adjust the canvas size feature itself, based on my experience with hundreds of documents, some over 100 pages:
- Auto-adjust the canvas size works perfectly in OG 4.
- Auto-adjust the canvas size works perfectly in OG 5.
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But it is buggy.
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And it has features removed.
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And the filesize has quadrupled.
- OG 6 is (a) so buggy that you need a horse to drive it (b) has features removed. I tested it for a while but gave up in disgust. It is not a useable product.
- I have not tested the Auto-adjust the canvas size feature in OG 6.
- If the non-support-reasoners are now saying that that feature “is not possible”:
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I would say on the one hand, that is yet another great loss, both to the customer base, and to future income for Omni, because it worked well in OG 4 and OG 5.
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But on the one hand, that is no surprise, because they keep removing features. At the rate the developer-bots are going, the app will soon be measured in kilobytes and the filesize in gigabytes.
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In any case, I can’t understand why they have a check-box with the words “Auto-size canvas” next to it, in the Inspector/Canvas dialog:
Maybe they are perfecting a New Feature, that of a check-box that has no function attached to it. I have to admit, that is brilliant. The testing of that could go on for years. The communications for that could go on for centuries:
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Customer (eg. you at the outset of this thread): Guys, this check-box doesn’t work
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Non-support-bot: No, it works perfectly
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Customer: No it doesn’t
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Non-support-bot: No, it does
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A century or two later (we did put men on the moon, in 1969, using kilobyte software)
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Non-support-bot: See, it is not supposed to work. Therefore, it works perfectly.
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Customer (eg. you at the end of this thread): Oh, ok, I will just adjust the pagesize manually
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Customer (eg. me): I will stick to software that does what it says it does, OG 4
It is training the customer base, to accept the schizophrenia of the developer-bot-team, as “normal:”.
