Hi forum,
I thought it might be a good idea to pick up my old OG licenses and actually use them instead of entering the Canva route. I made a product paper on my MacBook which went so well, and I thought I should test editing on my iPad as well. Then I get this warning upon opening the file on the iPad. My question is: is this a bug or is this maybe limitations due to font licensing for instance? Is there anybody here who har ran into this and solved it?
Thankful for anything that can help me forward in this.
The iPhone and iPad donāt include the Lucida Grande font, at least not by defaultĀ¹, so when you open a document using Lucida Grande on iPad, OmniGraffle warns you that it has to use a different font for displaying the text. If you edit any of the affected text, that forces the replacement font to get ābaked inā to the document, so if you move the document back to the Mac, it will use the replacement font, not Lucida Grande.
The āsolutionā is to make sure to use a font for your documents which is available on all the devices where you use the document. (This could be done by installing a free or commercial copy of the font, but Iām guessing that you just want to use one of the system standard fonts.) OmniGraffleās default āBlankā template uses Helvetica Neue for instance, which is a standard font on Mac, iPhone, and iPad.
Ā¹ My iPad and iPhone running os26 donāt show Lucida Grande at all, and searching around on the net Iām only finding people saying that itās not included on iOS/iPadOS, which matches my memory. That said, I have an iPad still running iPadOS 18, and it offers Lucida Grande as an optional download: Settings app > General > Fonts > System Fonts > tap on the download button beside Lucida Grande. Not great to rely on even if itās available to you, since itās no longer available in os26.
And immediately after replying, I see that you got an answer from our support staff, and that you had figured out the issue was a list bullet point. Doing some testing, I see that the checkmark and square bullets use Lucida Grande and thus wonāt work on iOS.
Note that that list control is a system control ā the options in it are not controlled by OmniGraffle, and we canāt change them, Iām afraid. (That entire formatting bar when editing text is system-supplied, and includes some other things which OmniGraffle doesnāt otherwise offer.) All I can suggest is to not use either of those two bullet options, sorry
Thanks for looking into it. I realize that limiting the work to the Mac OS environment also is better in many ways. But it is funny with these discreet dependency traps one can fall into - which in fact is Appleās problem, though itās you as an app supplier bringing it into the light.
Keep up the good work š
